Kerio Control Web Filter Is Not Activated Categorization Is Disabled Fixed _best_ -
Inspect outbound connectivity and firewall rules
Categories rely on HTTPS certificates and time-based tokens. If your system clock is off by more than a few minutes, the categorization service will disable itself to avoid security mismatches. : Some legacy licenses (e
By following these steps and ensuring that your Kerio Control software is correctly configured, you should be able to resolve the issue of the web filter not being activated and categorization being disabled. Phase 2: Fixing Connectivity and DNS Issues
: Some legacy licenses (e.g., Kerio Control 7.x perpetual) do not include the categorization service. You may need to upgrade to a “Content Filtering” add-on. : Some legacy licenses (e.g.
: If online activation fails, you can download a .key file from the Kerio Product Registration page and import it via Configuration Assistant > Register product > Register offline by license file . Phase 2: Fixing Connectivity and DNS Issues