provides the verified full-feature software and basic drivers for Windows 10, Windows 11, and macOS. HP Smart App: HP recommends using the HP Smart app
Rarely, overzealous heuristics may flag OEM driver installers. Always verify the digital signature before allowing. If flagged by Windows Defender, submit to Microsoft Security Intelligence. fingerprint reader driver 2335 download verified
Use the Lenovo Support portal or the Lenovo Vantage app. 🌐 Option B: Microsoft Update Catalog If flagged by Windows Defender, submit to Microsoft
| Error / Symptom | Likely Cause | Verified Fix | |----------------|--------------|---------------| | “Driver is not intended for this platform” | 32-bit driver on 64-bit OS | Download the x64 version of driver 2335 directly from Microsoft Update Catalog. | | Fingerprint reader disappears after sleep | Power management bug | Device Manager → Biometric device → Properties → Power Management → Uncheck “Allow the computer to turn off this device”. | | Code 52 – Driver not digitally signed | Windows Secure Boot / UEFI | Disable Driver Signature Enforcement temporarily (Shift+Restart → Troubleshoot → Startup Settings → 7) or boot into test mode only for testing. | | Device shows “Unknown USB Device” | Corrupt driver cache | Uninstall existing driver → Delete driver software → Reboot → Reinstall verified 2335 package. | | Windows Hello says “Sorry, something went wrong” | Broken TPM / Biometric service | Run services.msc → Restart “Windows Biometric Service” → Set startup to Automatic. | | | Fingerprint reader disappears after sleep |
: Ensure your Elan fingerprint sensor drivers are updated to at least version 3.2.12011.10056 to mitigate known security vulnerabilities. 3. How to Install & Verify