Use the high-quality USB-C to USB-C cable provided with your NexDock.
Visit the official NexDock support portal (community.nexdock.com) or the NexDock GitHub repository. Download the NexDock_360_Firmware_Updater.zip file. Extract it to a folder on your desktop.
NexDock realized that units used different screen panels. A firmware meant for one could "brick" or degrade the display of another. This led to a cautious, manual rollout where users had to check their hardware IDs before flashing. The Touchscreen Fix:
Use the high-quality USB-C to USB-C cable provided with your NexDock.
Visit the official NexDock support portal (community.nexdock.com) or the NexDock GitHub repository. Download the NexDock_360_Firmware_Updater.zip file. Extract it to a folder on your desktop.
NexDock realized that units used different screen panels. A firmware meant for one could "brick" or degrade the display of another. This led to a cautious, manual rollout where users had to check their hardware IDs before flashing. The Touchscreen Fix: