: Right-click the installer file and select Properties . Enable Compatibility : Click the Compatibility tab.
If Windows does not recognize the scanner automatically, you can attempt to force it to use a generic or similar driver.
Gather the following before you proceed:
: Under "Manufacturer," select Microsoft and choose "USB scanner device" .
After installation, the scanner may still show as an unknown device.
: Right-click the installer file and select Properties . Enable Compatibility : Click the Compatibility tab.
If Windows does not recognize the scanner automatically, you can attempt to force it to use a generic or similar driver.
Gather the following before you proceed:
: Under "Manufacturer," select Microsoft and choose "USB scanner device" .
After installation, the scanner may still show as an unknown device.
To view more information, Request a demonstration of the EMIS service