If you are a workshop owner, ensure your IT staff or software manager keeps a log of which dongle is assigned to which PC to prevent mismatches during staff changes or equipment swaps.
If the error persists and you cannot fix it, consider these legal or modern alternatives: If you are a workshop owner, ensure your
Autodata uses a physical USB dongle (hardware key) as a license verification tool. The dongle contains unique hardware identifiers that the software checks against an online or offline activation record. | Step | Action | |------|--------| | 1
| Step | Action | |------|--------| | 1 | Check physical dongle + USB port | | 2 | Match Autodata version to dongle version | | 3 | Reinstall Sentinel HASP drivers | | 4 | Run HASP Diagnostic Tool to read dongle ID | | 5 | Verify license file matches dongle ID | | 6 | Test on another PC | | 7 | Disable antivirus/VMs temporarily | | 8 | Contact Autodata or reseller for replacement | If you are a workshop owner
⚠️ If you obtained the dongle and software from a third party, the license may have been improperly generated.
If you updated Autodata to a newer version (e.g., from 2023 to 2024) but did not update the dongle’s firmware or license file, the new software may reject the old dongle signature.